Great small business. The website is so easy to use and customer service was very quick to reply to my email when I first contacted them with a couple of questions. Will certainly use it again.
Included a class photo and it was managed to be incorporated into the cushion. Swift replies on Facebook/email to any questions i had. Would definitely recommend
I had a couple of questions about my order and was given really quick and helpful responses using their Facebook page.
The service I received from start to finish was excellent. I had to contact the company . The bear I wanted was for 30th birthday. The item of clothing was a denim shirt which I had when I was found out i was pregnant with my daughter and used for several years after.. I wanted rainbow on the paw to remember the baby’s I had lost and she was my rainbow baby and I thought it would be special because that was 30 years ago . I would totally recommend the company and the products they produce but if you have idea just email and they will help if they can
It was such an easy process from start to finish. The website is easy to use with lots of choice, although it was hard to choose from all the amazing products. If you had a query always received a quick response. Clear instructions given as to how to send clothing and how much would be needed. Order arrived in plenty of time.
The grooms bear and wedding dress bear I ordered were amazing. They look great together. They are a great comfort to me as I lost my husband last September. Thank you I will definitely be ordering from here again.
Super helpful and extremely friendly! Gave me lots of support even when my clothing parcel got sent back to me, and I panicked because I wanted it back for a certain date but we managed it in the end and I'm super greatful!
Absolutely fantastic service
It took me a long time to part with my little ones baby clothes but I knew I couldnt keep them forever. I had seen a friend of mine use Love Keep Create to make a memory bear and absolutely loved the idea so made the decision to create one for both of my children and i couldnt be happier that i did. The bears are so beautiful, i felt so emotional opening them. Such an amazing keepsake that I will always cherish. The attention to detail and quality of the bears is just brilliant, i have been blown away by them. Thank you so much, you have made me so happy. I would absolutely recommend to anyone considering anything from Love Keep Create, you wont be dissapointed.
Fantastic service from start to finish
Just amazing service didn’t take long to come and I forgot about a detail but that was no problem a quick message and that was all sorted no problem thank you so much
I was super nervous sending my recently passed mothers clothes but everything was fine
Whilst it does take a while for your personalised item - the team work within the clear guidelines set out when purchasing and kept their promise with timescales. Everything was exactly as advertised and I felt reassured knowing my items had arrived when receiving the update email. I was thrilled to receive my package via a quick postage service and it was wrapped beautifully. They obviously take great pride in the service they provide.
Such a great service, so easy to order, updated when items arrive at LKC and when order is on its way back. So pleased with our second bear and glad there was enough remnants for the second one. They are such a comfort. Thank you so much, would thoroughly recommend
I found the ordering of my 2 bears quite emotional, yet the LKC process on line ‘held my hand’ and encouraged me gently forward. Their on line guide to posting precious clothing was reassuring. The resulting teddies are gorgeous and worth every penny. The creation team had read my special instructions and used my favourite parts of the shirts, they did such a good job it made me cry in a good way! Highly recommend LKC to others.
I spent a long time thinking about my order and made some enquiries before placing it. The staff I spoke to were very helpful. When I placed my order they confirmed receipt of clothing (sent by special delivery) and turnaround time was 5 weeks. I didn't expect to receive my order before Christmas but our bear made it to Santa's sleigh in time and we are thrilled with him. Thank you so much.
I cannot thank Love Keep Create enough for the beautiful bear they made in memory of our son for our grandson & daughter-in-law. The whole process was very easy to follow. I was kept up-to-date when they received the clothing parcel & when the bear was completed & on its way back to us.
The process was very easy and good communication throughout. The timeline was tight but LKC pulled out all the stops and it arrived in time for me to wrap all beit the day of my daughters birthday. 😌
It is just amazing nothing was a problem
The service was seamless from beginning to end. What a fantastic company!
Service provided was brilliant
Such an easy experience from ordering to receiving the item and I love the cushion.
The ordering process is straight forward and easy to understand. Handy to have the option to split payments with Klarna too. It’s reassuring when you get notified your clothes have been received and when the keepsake is despatched.
lovely, well made best 😀
Service is excellent. Kept well informed of progress all the way.
I am so pleased with this cushion. It is so well presented. The bonus for me was that it arrived on my husband's birthday.
This is my third purchase and I love it just as much as my first. Lovely products. I have had a large bear and large monkey and a small keepsake heart. I'm sure ill be back again!
