Just amazing service didn’t take long to come and I forgot about a detail but that was no problem a quick message and that was all sorted no problem thank you so much
I was super nervous sending my recently passed mothers clothes but everything was fine
Whilst it does take a while for your personalised item - the team work within the clear guidelines set out when purchasing and kept their promise with timescales. Everything was exactly as advertised and I felt reassured knowing my items had arrived when receiving the update email. I was thrilled to receive my package via a quick postage service and it was wrapped beautifully. They obviously take great pride in the service they provide.
Such a great service, so easy to order, updated when items arrive at LKC and when order is on its way back. So pleased with our second bear and glad there was enough remnants for the second one. They are such a comfort. Thank you so much, would thoroughly recommend
I found the ordering of my 2 bears quite emotional, yet the LKC process on line ‘held my hand’ and encouraged me gently forward. Their on line guide to posting precious clothing was reassuring. The resulting teddies are gorgeous and worth every penny. The creation team had read my special instructions and used my favourite parts of the shirts, they did such a good job it made me cry in a good way! Highly recommend LKC to others.
I spent a long time thinking about my order and made some enquiries before placing it. The staff I spoke to were very helpful. When I placed my order they confirmed receipt of clothing (sent by special delivery) and turnaround time was 5 weeks. I didn't expect to receive my order before Christmas but our bear made it to Santa's sleigh in time and we are thrilled with him. Thank you so much.
I cannot thank Love Keep Create enough for the beautiful bear they made in memory of our son for our grandson & daughter-in-law. The whole process was very easy to follow. I was kept up-to-date when they received the clothing parcel & when the bear was completed & on its way back to us.
The process was very easy and good communication throughout. The timeline was tight but LKC pulled out all the stops and it arrived in time for me to wrap all beit the day of my daughters birthday. 😌
It is just amazing nothing was a problem
The service was seamless from beginning to end. What a fantastic company!
Service provided was brilliant
Such an easy experience from ordering to receiving the item and I love the cushion.
The ordering process is straight forward and easy to understand. Handy to have the option to split payments with Klarna too. It’s reassuring when you get notified your clothes have been received and when the keepsake is despatched.
lovely, well made best 😀
Service is excellent. Kept well informed of progress all the way.
I am so pleased with this cushion. It is so well presented. The bonus for me was that it arrived on my husband's birthday.
This is my third purchase and I love it just as much as my first. Lovely products. I have had a large bear and large monkey and a small keepsake heart. I'm sure ill be back again!
Fantastic service, was kept informed when the bears were on there way back.
Excellent service, very easy to order, with clear simple instructions on what to send and where. I was kept updated throughout the process and when my purchase would arrive. I’d highly recommend Love Keep Create.
Great service. Your workers are obviously very skilled.
I had a question before I purchased and it was answered quickly and they were very helpful.
Amazing idea, amazing concept, amazing customer service and amazing bear! All round simple, smooth process and beautiful result. Thank you!
So impressed with how beautifully transformed my Justin Alexander wedding dress has been made into my daughters christening gown. Absolutely stunning. Cannot wait for her christening next week! I was a little anxious about sizing, with sending in the measurements approx one month before the event, especially with how quickly babies grow, but it fits so well! So pleased I made the decision to have this created - hoping it will become the family christening gown for generations to come!
When I contacted the company, received a personal response, which is a refreshing change on the current climate
Great communication quality of the work far exceeded my expectations I asked for a particular piece to be used and it was I now have something physical to hold thank you so much if you are considering using love keep and create go for it iam over the moon and have something to cuddle and a forever keepsake of my grandson thank you so much x
Always kept informed through the process
Amazing service, quick response to any of my questions, super friendly too. Delivery was super quick.