Wedding Keepsake Heart
Wedding Keepsake Heart additional 1Wedding Keepsake Heart additional 2Wedding Keepsake Heart additional 3

£20.00

Clear Selection
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No thanks
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Yes please
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Clear Selection
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Pale Pink
£0.00
Pink
£0.00
Pale Blue
£0.00
Dark Blue
£0.00
Grey
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Red
£0.00
Purple
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Let LKC Choose
£0.00

Dispatch Time

Approximately 4 weeks from receipt of clothing. An express option is available at checkout.

If you'd like to buy this keepsake as a gift for someone, simply fill out the fields below and then checkout as usual, adding their address for delivery.

We'll then send an email to the recipient, letting them know they've received a gift and providing details on how they can send their clothes to us.

If you want to let the recipient choose their own embroidery text, you can add embroidery as an option above but leave the text box blank.

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From £20.00

Description

So many of us have treasured wedding dresses in our wardrobes which we can't quite bear to part with but know that we'll probably never wear again. Here at Love Keep Create, we've got a great way of keeping those most precious memories alive by creating a gorgeous little heart-shaped keepsake from your treasured dress.

The keepsake heart is made from your dress, using the special detailing as much as we can. We always welcome your thoughts or requests on which part you'd like to feature - simply let us know in the 'Special Instructions' at the checkout. Your keepsake heart is lovingly handmade by our team and we take the utmost care with any items you send us.

Each heart will have a ribbon attached in the middle so it can be hung up as a decoration around the home, or even on a Christmas tree. This would make a wonderful gift for an anniversary, a special birthday, Valentine's Day or Christmas.

Size

  • 14cm x 16cm

More Details & How It Works

Once you’ve placed your order, you’ll receive an email telling you how to send us your clothes. Once we receive your clothes, it takes approximately eight weeks to get your finished keepsake back to you, unless you choose one of our Express Options at the checkout - we can make them in as little as one week. If there is a special date you need it for, please do make a note of this when you checkout or send in the clothes.

As these are special items, we recommend that you send your dress to us using a signed and tracked delivery service. If you have got a lot of special requests and additions then, depending on the complexity, we may contact you to request an additional payment to cover the cost of making these. As most wedding dresses cannot be washed, we recommend your keepsake is spot cleaned. Do not tumble dry.

Code:

Delivery Policy

Mainland UK Delivery Rates

Delivery OptionDispatch TimeDelivery TimeTrackedSigned ForCost
Standard KeepsakeApprox 4 weeks from receipt of clothes24 HoursYesYes£7.50
Standard Non-Keepsake3 - 5 Working Days2 - 3 Working DaysNoNo£3.50
1 Week Express (Keepsakes Only)Within 5 working days from receipt of clothes24 HoursYesYes£30.00

European Delivery Rates

Delivery OptionDispatch TimeDelivery TimeTrackedSigned ForCost
Standard KeepsakeApprox 4 weeks from receipt of clothes2 Working DaysYesYes£20
Standard Non-Keepsake3 - 5 Working Days2 - 3 Working DaysNoNo£5
1 Week Express (Keepsakes Only)Within 5 working days from receipt of clothes24 HoursYesYes£20

Non-Mainland UK and International Delivery

We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands. Delivery surcharges for the relevant postcodes are calculated at the checkout. 

How quickly will my order arrive?

Our aim is to dispatch all non-bespoke, non personalised orders within one working day.  

For keepsake items you will get an order confirmation as soon as you place your order, with instructions for posting the clothing to us. The average turnaround time for keepsakes is approximately 4 weeks. Orders placed using the Express services can be completed within 1 week of us receiving the clothing, depending on the level chosen.

We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose. All personalised keepsakes are sent via fully tracked and signed for 24hr DPD service (delivery only made on working days).  

Non personalised items are sent via Royal Mail First Class.

While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase.

How can I track the status of my order?

You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.

In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on the DPD Local website. 

What days will my order be delivered on?

Our couriers deliver between 07.00 and 18.00 Monday to Friday.

Will I need to sign for my order?

If you have chosen the ‘signed for’ delivery option, you will have to sign for your parcel upon receipt, unless you use the DPD link provided in the email/text to give them delivery instructions (such as leaving the parcel in a safe place, with a neighbour, delivering on a different day etc). 

Special delivery instructions

If you have any special instructions for delivery, such as leaving your parcel with a neighbour, please include them in the ‘special instructions’ section at the checkout. Please note that our couriers will not respond to notes left on doors for security reasons.

I have a query regarding my delivery?

If you have any queries regarding your delivery please ring us on 0333 444 9144 or email us at info@lovekeepcreate.co.uk:

If we cannot deliver your order within the specified time period we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide a full refund.

Collect in person

You are able to collect your order from our premises by choosing the relevant option at the checkout. At this point delivery charges will be removed. You can collect your order from:

Unit 8 Burrington Business Park
Burrington Road
Plymouth
PL5 3LX

How carefully is my order packaged?

We take great care in packaging your order using the necessary materials according to its weight, size and how fragile it is.

What do I do if my order arrives damaged?

If any item you receive from us arrives damaged, please contact us as soon as possible on 0333 444 9144 or by email at info@lovekeepcreate.co.uk. We will then advise you on the best course of action. In most cases we will ask you to return the item to us for an exchange or refund.  We cannot take back keepsake animals unless the item is actually faulty.

Please do not return a damaged order to us without contacting us first.

Returns Policy

We cannot accept personalised items back unless they are actually faulty. Please note that there is a wide variation in how the keepsakes come out, due to the very different natures of the fabrics we receive and the final item may well not look exactly like the pictures on our product pages. If you are not happy with your order for any reason please get in touch straight away to discuss it.

Non personalised items can be returned in their original condition and packaging within 14 days of delivery. We will then either replace the item or, if you prefer, offer a full refund of the goods less the original delivery charges. All return postage is the responsibility of the purchaser and we recommend that you obtain a proof of postage receipt from the Post Office.

Our return address is:

Unit 8 Burrington Business Park
Burrington Road
Plymouth
PL5 3LX

How it works

Step 1
Find your
special clothes
Step 2
Choose your
Keepsake
Step 3
Post your items
to us
Step 4
Off to our
Memory Makers
Step 5
Receive your
Keepsake