Easy to follow instructions and great communication on where my order was up to
I am absolutely thrilled with the blanket, I love it and I know my husband will too. I'm really pleased with the quality and thoughtfulness that went into the design. I'll definitely be hanging onto more well-loved clothing in future to order more!
Always kept me well informed with what was happening, and lots of patience (as I had really no idea what it was I actually wanted lol). A really wonderful team lead by Rachel, thanks again
This is the second bear I’ve asked to be made. A very professional and caring company producing beautiful keepsakes. They keep you in touch with how it’s going and deliver In The time span stated. Also beautifully presented in a box. I can recommend lovekeepcreate.
The service was fantastic. A great and thorough pre-service where I was asked if I wanted to change the character I chose based on the dresses i'd sent. The delivery was quick and came packaged perfectly.
I ordered 3 bears for my Grandchildren. They arrived yesterday and I am delighted that it was possible to include such a variety of the fabrics I submitted. The quality of the products and service has been excellent. Thank you. I have now placed another order and look forward to receiving a monkey in the New Year.
Very happy with service.
Greats service and extremely helpful people. Couldn't recommend enough x
Absolute top quality well done cannot recommend you enough fantastic
A very easy to follow ordering process. Great service and fantastic product
Gorgeous my sister will love mr monkey. Thank you.
Both items are gorgeous and will be Truly loved by both people. The cushion is awesome and my sister will fall in love with mr monkey. Thank you so much. I would recommend your company to my family and friends.
No issues and been delighted with all my purchases. You create something very special. Kept up to date with tracking, delivered well on time even at Christmas time. Delighted, thank you
Absolutely amazing service and beautiful beats. Can’t wait to give them as gifts
Thank you so much for my two bears! I love mine and my daughter will treasure hers forever!
Service was first class. Response to queries was fast, polite and helpful
You offer an excellent service and produce beautiful items. I can recommend you wholeheartedly.
I had a great experience with love keep create, they allowed me to extend my voucher by a week, the instructions on how to send the clothes were very clear, and the options to have spares sent back is very thoughtful. The only negative I would mention is that you have to pay for postage of the clothes which is a little disappointing when the pŕoducts are already fairly costly.
Response was great
Amazing response on my questions I had
I received an email once my items had arrived safely, which I really appreciated. That gave me the timescales to expect. I then received an email when my bears were being dispatched back to me.
My aunt got a bear made from her late husbands scarf and hat after my recommendation he is gorgeous and given her great comfort thanks again.
My order arrived on time and the site was really easy to use. Would definitely use again.
Ordered a personalised monkey and gave some specific details. Customer service was fantastic and prompt at replying and very clear on how long it would all take. Product arrived and it’s just perfect.
Excellent service, I was keep updated on my order with regular emails. The estimated turnaround was bob on.
very efficient
I can't begin to tell you all how beautiful the 3 teddy bears are. They have been so professionally made and great care taken with design and colour coordination. They are just PERFECT. From first enquiry through to delivery the customer service experience has been exceptional. I am one very happy Nana who is going to see some very happy faces when they get their teddy made from Papa's clothes. It was very emotional opening the boxes but what a beautiful way to preserve memories. thank yo so much LKC..xxx
