Very easy to order and communication was great
The bear is perfect, I can’t wait to give it to my mum at Christmas. I love that you kept me informed about receipt of the raw materials and when it had been created and posted.
Don't normally shop online so I was dreading it but it turned out a lot easier than I thought
product was as described and excellent service - thank you
When I ordered, I thought I'd be waiting until closer to Christmas in the busy period. The LKC team communicated with me to let me know when the fabrics arrived, when the keepsake was being made and when it dispatched and got delivered. Really very good service.
Beautifully made bear
The website was very easy to navigate and lead me through each step with ease. It gave options including let We Create decide, it gave quantity of clothing suggestions and it gave me the option to send the items myself or for We Create to arrange a courier - nothing could have been easier! We received email updates to reassure me that our clothing had been received and when the finished product was being returned (with a tracking number).
Excellent service, very helpful and quickly responded to my queries
After getting an incredible memory bear last year, I knew that I had to use LoveKeepCreate again for my daughters Christmas sack. I was not disappointed, I've now got such a beautiful keepsake that we'll use again and again. Thank you so much
Whole process was sympathetic, easy to navigate and overwhelmed by the customer service
Honestly cannot explain how beautiful my bear is . The workmanship is amazing from the making to putting the fabrics together . Easy to order and cane on time . Highly recommend. Keep up the fantastic work .
The most thoughtful gift
Service was exactly as described on the website
Everything about the service and related communications was friendly, personal and efficient
Very good customer service , very easy to order was advised to with clothes to write a letter being more explicit of what I wanted and was notified when they received package safely
Fast and thoughtful
Quick, easy and seamless (excuse the pun). Ordering of the bear was simple, we received updating emails throughout, and as a bonus we received our item a lot sooner than expected.
Absolutely fab bear!
This is the third time I have used Love Keep Create for my families personalised gifts and just like the previous two times the service was amazing. The final products always exceed my expectations when they are returned to me, as you can clearly see the care that has been taken to produce them. The mailing has never been an issue and communication throughout when items are received and the product is ready is very much appreciated. The items sent are very sentimental and to have them transformed into something so beautiful that can be treasured is just priceless. Thank you so much!
My smile when opening the bag was huge. The bear was absolutely gorgeous and very well made. The bear was for my best friend on her retirement from the nhs , she loved it and her smile was bigger than mine. Thankyou for making her day
No words to express the happiness when these beautiful bears arrived.i am overwhelmed by them, thank you so much
I ordered two keepsake stuffed toys made with my son’s baby clothes. Both toys were beautifully made. I was really pleased with the end product and service provided. Will definitely use lovekeepcreate to make any special gifts I need in the future.
Instructions were easy to follow on how many items to send and how to send them. Delivery was on time - they advise how long it will take when ordering so you know when to expect it! Kept up to date via email as to when it was coming. Item is fantastic, decent quality, creative and plenty of stuffing to make it super cuddly! We love both of the items we have and would recommend to anyone for a sentimental gift!
when you place your order the instructions are easy to follow to make sure you’re sending enough items / material. Delivery and courier service was quick and again easy to package up and send. Our Cat arrived and we absolutely love it, the team have gone above and beyond with how they have put the pieces of clothing together! We now have one for our boy (who was born 5lb 13 so the clothes we sent in were tiny!) and he’s now 4, and one for our daughter who is almost 2 - perfect keepsakes for us and then when they’re older!
Amazing service i was impressed. They communicated the process and when it was being shipped
Great service & communication very good
The quality of the items I ordered was better than expected. The requests I asked for were done to perfection. I ordered a bear a cushion and two elephants Each item was exactly what I requested. So so pleased. Extremely happy.
